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The easiest way to order medicines online

Heathershaws Compounding Pharmacy specialises in online prescription fulfilment, ensuring medications are shipped across Australia, backed by dedicated customer care available seven days a week.

Jenny-Image

The easiest way to order medicines online

Heathershaws Compounding Pharmacy specialises in online prescription fulfilment, ensuring medications are shipped across Australia, backed by dedicated customer care available seven days a week.

How to Order Prescriptions

Heathershaws Compounding specialises in a wide range of medications, organized into categories for easy navigation. Our tailored approach ensures you find precisely what you need for your health and wellness, with expert guidance available.

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eScripts

Order

eScripts revolutionised the way prescriptions are managed, offering a digital alternative to traditional paper methods. Accessible anytime via smartphone, they eliminate the worry of loss while promoting environmental sustainability. Secured through the Prescription Exchange Service (PES), only authorised pharmacists can access your eScript with explicit permission, ensuring privacy and safety.

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Paper Scripts

Order

If you possess a paper prescription, you can seamlessly place your order online. Before we dispatch your order, simply mail us your prescription. This step ensures that we accurately fulfill your medication needs based on the provided prescription, guaranteeing a smooth and efficient delivery process tailored to your health requirements.

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OUR PROCESS

A Simple process 

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Upload Script
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The chemist confirms the order and price with you.
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Payment is processed
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Order is shipped
OUR TEAM

HERE TO SERVE

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Jenny
Proprietor
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Gavin
Chemist in Charge
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Jill
Chemist
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Stephanie
Technician

Some Interesting Facts

Heathershaw's Compounding, established nearly a century ago, combines timeless values with modern medicine practices. Known for personalized care, the pharmacy specializes in custom medication compounding, catering to individual health needs. With a team of experienced chemists, Heathershaw's is recognized as a leading compounder in Australia, committed to providing exceptional service, quality healthcare products, and effective solutions for various health concerns. 

20000

+

Total Patient Served

4

.9

Google Review Ratings

98

+

Years in Operation

2000

+

Available Medications

FAQ's

How long does it take to receive my order?

Most orders are shipped out the next day, but please note that some compounding orders may have a processing time of 5-7 days. Rest assured, we will reach out to you for confirmation before proceeding with your order.

Are there any medications that you don't deliver?

Most prescriptions can be conveniently shipped through the mail. However, for S8 medication, you will need to sign for the parcel and provide identification upon delivery.

How do I transfer my prescription to your service?

To transfer your prescription, simply reach out to Heathershaws Compounding Pharmacy at (03) 9509 7912 or email us at dispensary@heathershawscompounding.com.au with the necessary details. Leave the rest to us!

Do you deliver to my area?

We offer delivery across Australia on business days and provide in-store pickup daily. Please be aware that cold pack shipping is only available on Monday, Tuesday, Wednesday, and Thursday in Metro Melbourne. Kindly note that we do not offer international shipping. 

How can I consult with a pharmacist or healthcare provider?

Feel free to reach out to our pharmacy any day of the week for the support and guidance you require. Our dedicated team is here to assist you with any questions or concerns you may have, ensuring you receive the personalized care and attention you deserve. Whether you need help with medication management, dosage instructions, or simply want to inquire about our services, we are here to help. Don't hesitate to give us a call and let us provide you with the assistance you need to maintain your health and well-being.

What is the process for refilling a prescription?

We strive to provide the most convenient experience for our customers. Whether you prefer speaking with one of our representatives through our call center or simply filling out our refill order form online, we've got you covered. Choose the option that works best for you and let us take care of the rest.

What payment methods do you accept?

We gladly accept Visa and Mastercard for all online transactions. Convenient and secure payment options make shopping with us a breeze.

Can I track my order?
Yes, you can definitely track your order every step of the way. We will provide regular updates on the status of your order and will send you a shipping tracking link as soon as your order is shipped out. Stay informed and in control with our detailed tracking system.
When do you charge my card?

Once the pharmacist has carefully reviewed your order and double-checked all details, we will promptly send you a secure payment link for your convenience. Rest assured, our payment process is completely transparent, allowing you to easily track and manage your transaction with peace of mind.